Terms of Service

Welcome to Pearl Data Centre Sourcing (“we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your use of our website — https://pearldatacentresourcing.co.uk/ — and all related services, consultations, and communications offered by Pearl Data Centre Sourcing, part of the Pearl Lemon Group.

By accessing our website, requesting a consultation, or engaging our services, you agree to be bound by these Terms.
If you do not agree, you must not use our website or services.

1. Who We Are

Pearl Data Centre Sourcing is a London-based independent data centre brokerage and advisory firm.

We help UK organisations and international clients identify, compare, and negotiate data centre, colocation, connectivity, and infrastructure investment opportunities.

We do not own, operate, or resell any data centre facilities. We act purely as an independent intermediary, providing impartial sourcing advice, commercial comparisons, and procurement support.

Our registered business address is:
Pearl Lemon Group
207 Regent Street, London, W1B 3HH, United Kingdom

2. Definitions

For clarity, in these Terms:

“Client,” “you,” or “your” refers to the individual, company, or organisation accessing our website or engaging our services.
“Services” means any data centre sourcing, consulting, advisory, or related activity provided by Pearl Data Centre Sourcing.
“Website” refers to https://pearldatacentresourcing.co.uk/ and any associated online content.
“Providers” means third-party data centre operators, network carriers, or service vendors we may introduce or liaise with on your behalf.
“Agreement” refers to any formal engagement, proposal, or contract entered into between you and us.

3. Acceptance of Terms

By using our website, submitting an enquiry, or engaging our services, you confirm that you:

Have read and understood these Terms,
Are legally capable of entering into a binding contract, and
Agree to comply with these Terms in full.

If you are using our services on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

4. Scope of Services

We provide brokerage, consultancy, and advisory services for data centre and network sourcing projects.

Our typical services include (but are not limited to):

Colocation sourcing and procurement
Connectivity and network brokerage
Data centre investment and site acquisition advisory
Wholesale and edge site sourcing
Cost and contract optimisation consulting
Relocation and migration coordination

All services are provided on a consultative basis. We do not guarantee specific results, capacity availability, or service uptime from third-party providers.

5. Independent Status

We are a fully independent brokerage.

We do not:

Own or operate any data centre or network facilities,
Act as a reseller or agent for specific providers, or
Accept undisclosed commissions from suppliers.

Our role is purely advisory. We act in your interest to identify and negotiate options that best meet your technical, financial, and operational objectives.

Where commissions or referral fees are involved, these are disclosed in writing before engagement.

6. Use of the Website

You may use our website for lawful purposes only.

You agree not to:

Misuse or interfere with our website or its security features;
Attempt unauthorised access to our systems or data;
Use automated tools (such as bots or scrapers) without permission;
Upload malicious content or viruses;
Reproduce or copy website content without consent.

We reserve the right to suspend or terminate access to our website for any user who breaches these conditions.

7. Consultations and Proposals

Consultations are provided to help assess your requirements and outline potential solutions.
All information shared during consultations is for general guidance only and should not be considered financial, legal, or technical advice.

Proposals and reports are based on data available at the time of preparation. While we strive for accuracy, pricing, availability, and specifications from third-party providers are subject to change without notice.

We recommend that clients independently verify all commercial and technical details before entering into agreements with providers.

8. Fees and Payment

Our fees may be structured as one or more of the following:

Consulting Fees: Fixed or hourly-based charges for advisory work.
Brokerage Commissions: Fees paid by providers (fully disclosed to clients).
Project-Based Retainers: Fees agreed in writing before commencement.

Payment terms are specified in your proposal or engagement letter.
Invoices are due within 30 days of issue unless stated otherwise.

Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.

9. Client Responsibilities

To enable effective delivery of services, you agree to:

Provide accurate and complete information relevant to your project;
Respond to reasonable requests in a timely manner;
Review and confirm data before we submit or act upon it;
Maintain compliance with any laws, contracts, or regulatory obligations applicable to your business.

You remain solely responsible for final decisions made based on our recommendations.

10. Third-Party Providers

We may introduce or recommend third-party data centre or network providers based on your requirements.

However, we are not a party to any agreement between you and such providers.
We are not responsible for:

The quality, availability, or performance of third-party services;
Any loss or damage resulting from your dealings with providers;
Provider pricing, errors, or contractual breaches.

All contracts with providers are made directly between you and them. We encourage you to review all terms and conditions carefully before signing.

11. Confidentiality

We treat all client communications and project details as confidential.

We will not disclose your information to third parties except:

Where necessary to perform the services (e.g., liaising with providers),
Where you provide written consent, or
Where required by law or regulatory authorities.

Both parties agree to maintain the confidentiality of proprietary or commercially sensitive information obtained during the engagement.

12. Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We process personal data strictly in accordance with our Privacy Policy, available at:
https://pearldatacentresourcing.co.uk/privacy-policy

By using our website or services, you consent to the collection and use of personal data as described in that policy.

13. Intellectual Property

All website content, including text, design, graphics, and materials, is owned or licensed by Pearl Data Centre Sourcing or its affiliates.

You may not:

Copy, reproduce, or redistribute content for commercial purposes without permission;
Claim ownership of any material on our website;
Use our name, logo, or trademarks without written consent.

We retain full intellectual property rights over all materials, proposals, or documents we create, unless otherwise agreed in writing.

14. Limitation of Liability

To the fullest extent permitted by law, Pearl Data Centre Sourcing shall not be liable for:

Any indirect, incidental, or consequential loss (including lost profits, contracts, or opportunities);
Errors or omissions in third-party data or reports;
Service interruptions or data loss caused by external providers;
Any decision made or contract entered into by you based on our advice or introductions.

Our total liability for any claim shall not exceed the total fees paid by you to us for the specific service giving rise to the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by UK law.

15. Warranties and Disclaimers

Our website and services are provided “as is” and “as available.”

We make no representations or warranties (express or implied) about:

The accuracy or completeness of website content;
The performance or suitability of third-party providers;
Continuous website access or error-free functionality.

You are responsible for verifying all information before making business or financial decisions.

16. Indemnity

You agree to indemnify and hold harmless Pearl Data Centre Sourcing, its directors, employees, and affiliates from any claims, losses, or expenses (including legal costs) arising from:

Your misuse of our website or services;
Your breach of these Terms; or
Your dealings with third-party providers.

17. Termination of Engagement

Either party may terminate an engagement or project:

By providing written notice (as specified in the contract), or
Immediately, if the other party commits a material breach or becomes insolvent.

Upon termination:

All outstanding invoices become due immediately;
Confidential information must be returned or destroyed upon request.

Sections relating to Confidentiality, Intellectual Property, Limitation of Liability, and Governing Law will continue to apply after termination.

18. Website Availability

We strive to keep our website accessible and secure, but we do not guarantee uninterrupted availability.

We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without notice.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or related services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, legal requirements, or service offerings.

When we make changes:

We will post the revised version on this page with an updated “Last Updated” date; and
Significant changes may be notified by email or website notice.

Continued use of our website or services after such updates constitutes your acceptance of the revised Terms.

21. Contact Information

For questions regarding these Terms or any aspect of our services, please contact:

Pearl Data Centre Sourcing (UK)
Email:
Mail:

22. Entire Agreement

These Terms, together with any written proposal or engagement letter between you and us, form the entire agreement regarding the services.

They supersede any prior discussions, representations, or understandings.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will not affect the validity of the remaining provisions, which will continue in full effect.

24. Waiver

No failure or delay by either party to enforce any provision of these Terms shall constitute a waiver of its rights to do so later.

25. Force Majeure

We are not liable for delays or failure to perform our obligations due to events beyond our reasonable control, including acts of God, natural disasters, strikes, network failures, or government actions.

Summary

At Pearl Data Centre Sourcing, our goal is to deliver transparent, impartial, and commercially sound advice for every data centre sourcing project.

These Terms exist to clarify our role and ensure fairness in all professional relationships.
By engaging with us, you acknowledge our independent position and agree to work in a spirit of collaboration and integrity.