Privacy Policy

Welcome to Pearl Data Centre Sourcing (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our services.

By using our website or communicating with us, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or submitting your personal information.

1. Who We Are

Pearl Data Centre Sourcing is part of the Pearl Lemon Group, a London-headquartered consultancy serving clients across the United Kingdom and internationally.

We provide independent data centre sourcing, connectivity brokerage, and investment advisory services — helping UK organisations secure the right colocation, connectivity, or infrastructure partner without provider bias.

Our operations cover major UK data centre markets including London, Slough, Manchester, Birmingham, Leeds, Glasgow, and Edinburgh.

We act as a brokerage and advisory, not a data centre owner or operator.

If you have any questions about how we handle your data, please contact us at:

Pearl Data Centre Sourcing (UK)
Email:
Address:

2. Information We Collect

We collect information that helps us deliver our services effectively, communicate with clients, and improve our website and offerings.

The data we collect depends on how you interact with us.

A. Information You Provide Directly

You may share information when you:

Submit a consultation or contact form
Request a quote or proposal
Communicate by email, phone, or online chat
Engage us for a brokerage or consulting project

This information may include:

Full name and job title
Company name and contact details
Email address and phone number
Business address and location
Project or service requirements (power, space, connectivity, budget)
Payment or billing details (if applicable)

B. Information Collected Automatically

When you use our website, we automatically collect:

IP address and general geographic location
Browser type, device information, and operating system
Pages visited and time spent on the site
Referral sources and usage patterns
Cookies and analytics data

This helps us understand how visitors use our site and improve its functionality and security.

C. Information from Third Parties

We may receive limited business data from third parties, including:

Data centre providers, carriers, or commercial partners involved in your project
Analytics or advertising platforms such as Google Analytics or LinkedIn
Publicly available business data from professional directories

3. How We Use Your Information

We use your personal information to provide and improve our services, manage relationships, and meet our contractual and legal obligations.

We may use your data to:

Respond to enquiries or requests for quotations
Match your organisation with suitable data centre or network providers
Prepare proposals and comparative reports
Conduct due diligence or commercial analysis
Communicate updates, reports, or administrative information
Manage billing and service delivery
Comply with regulatory or legal requirements

We do not sell, rent, or trade your personal information.

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on one or more lawful grounds:

Consent – when you give us permission to process your data (e.g., through contact forms).
Contractual necessity – when processing is necessary to perform a service agreement with you.
Legitimate interests – for purposes such as client communication, business development, and fraud prevention.
Legal obligation – when required to comply with UK laws or regulatory requirements.

You can withdraw consent or object to processing at any time (see Section 9).

5. How We Share Your Information

We share your information only when necessary to deliver services or meet legal obligations.

We may share personal data with:

Data centre providers, carriers, or consultants directly involved in your sourcing project
Professional service providers (legal, accounting, compliance, or IT support)
Technology vendors that host or manage our website and email systems
Regulators or law enforcement authorities when legally required

All third parties must process your information securely and in compliance with UK data protection law.

6. International Data Transfers

As part of the Pearl Lemon Group, we may transfer data to affiliates or service partners outside the United Kingdom (for example, in the EU, Canada, or the United States).

Whenever data leaves the UK, we ensure compliance with UK GDPR and the Data Protection Act 2018 using appropriate safeguards, such as:

UK-approved Standard Contractual Clauses (SCCs), or
Adequacy decisions approved by the UK government

These measures ensure your data is protected to the same standards expected under UK law.

7. How We Protect Your Information

We take data security seriously.

We implement a combination of technical and organisational measures to safeguard your data, including:

Secure servers with access controls
Data encryption in transit (HTTPS/TLS)
Regular security monitoring and system audits
Staff confidentiality and training policies
Controlled access to client and project data

While we take all reasonable precautions, no online system is completely risk-free. You share information with us at your own discretion.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance functionality and understand visitor behaviour.

Cookies help us:

Recognise repeat visitors
Improve performance and site navigation
Analyse usage trends through tools like Google Analytics

You can disable or manage cookies in your browser settings. However, doing so may affect certain site features.

We use Google Analytics to collect anonymous usage data.

9. Your Rights Under UK GDPR

As a UK resident, you have specific rights regarding your personal data. These include the right to:

Access – request a copy of the personal data we hold about you
Rectification – correct inaccurate or incomplete information
Erasure – request deletion of your personal data (“right to be forgotten”)
Restriction – limit how we use your personal information
Data portability – request your data in a structured, machine-readable format
Objection – object to processing for marketing or legitimate interest purposes
Withdraw consent – revoke consent for processing at any time

To exercise these rights, please contact:
We will respond within one calendar month in accordance with UK law.

10. Data Retention

We retain your personal data only for as long as it is required to fulfil our contractual, operational, and legal obligations.

Typical retention periods:

Client and project data: up to 7 years after project completion
Enquiries and consultations: up to 24 months
Financial records: retained in line with HMRC and accounting regulations

When no longer needed, your data is securely deleted or anonymised.

11. Marketing and Communications

We may send you updates, reports, or news relevant to your business interests.

You will only receive marketing communications if:

You have subscribed or opted in, or
You are an existing client with a legitimate interest in our updates

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or emailing us directly.

12. Third-Party Links

Our website may contain links to third-party providers, industry resources, or partner websites.

We are not responsible for the privacy policies or practices of those websites.
We encourage you to review each third party’s privacy policy before providing any information.

13. Children’s Privacy

Our services are designed for professional and business use.
We do not knowingly collect personal data from anyone under 16 years of age.

If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business operations.

When we make significant updates, we will:

Update the “Last Updated” date above, and
Notify users via email or on our website (where appropriate).

Please review this policy regularly to stay informed.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Pearl Data Centre Sourcing (UK)

If you are not satisfied with our response, you have the right to lodge a complaint with:

16. Your Consent and Acceptance

By using our website, submitting a form, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined here.

If you disagree with any aspect of this policy, please discontinue use of our website and services.

17. Our Commitment to Your Privacy

At Pearl Data Centre Sourcing, privacy, confidentiality, and transparency are built into how we operate.

We believe our clients deserve complete clarity — not just in data centre contracts, but in how their own information is handled.

Our guiding principles are:

Independence – We never sell or misuse client data.
Transparency – You always know what information we collect and why.
Accountability – We protect every client relationship with integrity and care.

If you have any concerns about how your data is used, we encourage you to contact us directly at